Telemarketing Agents - HomeChoice
πJob Type | Full Time |
HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations.
This role will be ideal for a candidate who can telephonically market / sell our companyβs wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.
Hereβs what you can expect to be doing in the role
1) Meeting sales objectives and revenue targets
2) Ensure that the agreed sales and revenue targets are achieved in line with business requirements
3) Meet operational and quality efficiencies
4) Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
6) Ensure a professional, polite and efficient service is offered by acting as an ambassador
A little about who you are
Grade 12 / Matric or Equivalent qualification
Minimum of 1 yearβs sales / telemarketing (outbound) experience within a Contact Centre
Must be computer literate (Email, Internet, Word and Excel)
Excellent telephone etiquette
Benefits
Flexible benefits to structure your own package
Creative agile work environment
CafΓ© and lounge area
Staff restaurant with a variety of healthy meal options
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