SOCIAL MEDIA CONSULTANT
πJob Type | Full Time |
REQUIREMENTS:
Matric with Marketing, Social Media or Public Relations qualification
Display initiative working in a passionate environment
Very competent computer skills
Must be able to work shifts
Excellent grammar skills for writing in English (and Afrikaans when needed)
DUTIES:
Monitoring clientβs customers on all social media platforms
Interact with customers and fans on various social network online platforms
Participate in online questions and offering solutions for various requirements
Liaise with social media across all brand channels
Accurately document and close all interactions timeously
Document all date in the Company CRM system in order to do follow-upβs on all interactions related to Social Media
Extensive professional liaison between customer service department, Clients, external representatives and other departments within the Company
General administration duties
Update the database with changes affecting each customer and/or interaction
Daily taking on new task requirements
Working within a team environment and following the shift schedule requirement
SALARY: Negotiable depending on experience
Apply Here http://bit.ly/2JP9DNV
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