Marketing Intern-Shoprite Group
Job Details
Job Title-Marketing Intern
Job Type Classification-Contract/Fixed Term
Location - Town / City-Epping, Cape Town
Location - Province-Western Cape
Location - Country-South Africa
Reporting To-Brand Marketing Manager
Job Advert Details
Job Category:Marketing
Purpose
The purpose of the job is to work closely with the Marketing Team in coordinating projects, to sustain as well as grow customers through the creation and communication of superior value.
Qualifications
Essential
• Degree/Diploma in Marketing or Public Relations
Experience
Desirable
• Public relations experience
• FMCG/Retail experience
Knowledge
Essential:
• Marketing principles and practices
• Customer Services principles
Skills Essential
• Verbal and Written communication
• Computer literacy
• Telephone etiquette
• Handling irate customers
Job objectives
*To provide daily support to the Brand Marketing Manager with regards to various touch points.
*To assist with managing of customer affairs, customer queries and complaints.
*To assist with the Customer Service portfolio by professional customer correspondence.
*To assist with the implementation and maintenance of customer service policy.
*To assist with general administration
Competencies Essential
• Writing and Reporting
• Adapting and Responding to Change
• Working with People
• Presenting and Communicating Information
• Applying Expertise and Technology
• Planning and Organising
• Following Instructions and Procedures
Desirable
• Analysing
• Coping with Pressures
• Delivering Results and Meeting Customer Expectations
• Achieving Personal Work Goals and Objectives
• Relating and Networking
Applicant Feedback Policy Shoprite endeavours to provide feedback to all candidates whenever possible. However, if you do not hear from one of our Recruiters within 30 days, please accept that your application was unsuccessful
Apply Here http://bit.ly/2tFk4wv
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