Customer Service Agent (E-Learning)

🗏Job Type

Full Time

An educational platform is seeking a Course Consultant to join their team!

Key skills include, but are not limited to:
? Ability to establish rapport and build relationships with potential students
? Persistence and personal agency coupled with a passion for education
? A proven track record of achieving measurable results in a fast-paced, deadline-driven
department
? Expertise in utilising creative problem-solving skills to overcome any obstacles while guiding
potential students through our course enrollment process
? Ability to have impactful conversations with prospective students via phone in a high-volume call
environment and via email as needed

What you'll get from us:
? A high growth company that is rapidly emerging as a leader in the South African Edtech space

? Continuous training with opportunities for professional development
? A deep commitment to fostering a great work-life balance
? A huge support system
? The opportunity to continue your own education: we pay for two continuing education
short courses a year for every employee
Min of 1 year customer service experience in a contact centre environment with technical support functions

Tertiary education required

Good telephonic manner

Computer literate

Basic salary of R13 – R15k per month

Benefits include:
R700 contribution to medical
free use of gym and instructors
2 free courses per year of employment
Subsidised secure parking (R125 / month cost to employee)
Subsidised meals

Job id : , #76857, 251 views,

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