Technical Trainer - Port Elizabeth

Our client is seeking a dynamic, energetic, knowledgeable individual with 5 years and above experience.
To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

Training key performance areas:
Overall responsibility to ensure that training provided is in line with legal, SETA / NAMB, OEM and company framework of objectives, standards and general best practice requirements.
Sound financial management of training initiatives in line with budget and department strategic objectives; ensure all company policies and set targets are met; ensure correct information is supplied timeously to prepare invoices.
Keep up with developments in area of expertise by actively participating in any training offered for branch trainers and by reading current journals, books and magazine articles.
Plan, prepare and present training material and information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
Negotiates with staff and management representatives to resolve training problems and to promote the establishment of new programs.
Schedule training and communicate training dates, designated groups, venues, pre-work requirements, etc.
Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
Offer specific training programs to help workers maintain and improve job skills.
Monitor, evaluate and record training activities and program effectiveness.
Attend meetings and seminars to obtain information for use in training programs, or to inform management of training program status.

Coordinate recruitment / selection and placement of training program participants.
Evaluate training materials prepared by self and other instructors, such as outlines, text, and handouts.
Develop alternative training methods if expected improvements are not seen. Schedule training sessions: schedule classes, arrange for venue, transport and equipment.
Ensure that content of training material is at all times aligned with current SETA / NAMB, OEM and legal requirements.
Monitor, evaluate and record training activities and program effectiveness; develop alternative training methods if expected improvements / pass rates are not evident.
Preparation and timeous submission of monthly technical training reports.
Responsible to ensure that branch achieves training facility accreditation.
Apprenticeships / Learnerships / ARPL:
Coordinate recruitment / selection and placement of training program participants.
Facilitate, arrange, complete and submit relevant SEAT / NAMB registration forms and that copies of documentation are filed and / or distributed as required.
Promotes the development of skilled workers through formal / classroom and on-the-job training.
Arrange and undertake workplace visits to assess and review and/or verify the learner’s /apprentice progress and learning being delivered per the stipulated schedule / program.
Establish timetables, procedures and methods to accomplish training goals.
Monitor all areas of program activity, and enforces compliance.
Develops operational methods to improve existing programs, to adapt programs to production needs, to develop new training programs, and recruit trainees.
Ensure that all administrative work is carried out in respect of learning programmes, files, certificates, etc.
Counsel and guide learners through their particular learning programme when and where necessary and assist with disciplinary, grievance and personal problems.
Advises apprentices of applicable rules, procedures and benefits.
Reviews and evaluates requests for training programs and investigates establishments to ascertain if facilities, supervision and training methods meet government and SETA / NAMB standards.
Arrange trade tests with parties involved – candidate, National Skills Development Facilitator, SETA / NAMB representatives, etc.; if required, arrange date, venue, transport and accommodation for candidates.
Assist with all work relating to examination, assessment and/or verification as required.
OEM / Product training:
Schedule, coordinate, prepare presentation of OEM / Product training material and deliver training to participants.
Participate in theoretical and practical examinations of candidates.
Responsible for all administrative work related to key areas of responsibility.
Drive customer service excellence (build and develop strong, loyal relationships with internal and external customers, foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers, etc.).
Ensure efforts and contributions are focused to grow the company’s skilled workforce in line with business objectives.
Overall responsibility to provide scheduled and ad-hoc reports as might be requested by department managers, general manager, and / or National Technical & Training Specialist.
Operational innovation.
General:
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:

Matric, Grade 12 or equivalent qualification.
Trade Qualified Forklift Mechanic or Diesel Mechanic or Petrol Mechanic or Auto Electrician.
Minimum of 3 years post qualification with mechanical, hydraulic and electrical experience pertaining to materials handling, and other EIE brands.
Code 8 / EB driver’s licence.
Forklift Operator licence.
Ability to interpret and apply technical information.
Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications.
Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools.
Ability to perform accurate diagnosis / troubleshooting.
Knowledge of:
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
Psychology — Knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioural and affective disorders.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and educate via written, oral, and visual media.
General:
Must be willing, able and dedicated to further him/herself - willing to do/or undertake courses to further enhance knowledge, skill and expertise as trainer.
Highly developed communication skills with people at all levels in an organization.
Working knowledge of OHSACT, workshop & environmental legislation.
Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs.
This position will entail travel to the different regions – successful candidate must be willing and able to travel and spend time away from home.
If not already certified – must be able and committed to achieve SETA / NAMB certification as assessor and moderator.


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