Senior Manager: Credit Business Analysis

Employer: Agile Staffing Solutions
Manage The Implementation of Credit and Card Business Systems Requirements Systems Requirements



Understand business requirements in respect of credit and card operations

Identify required systems development or refinement

Research current as-is processes and formulate proposed to-be processes for preparation of proposal

Consult with Key Stakeholders to determine viability and efficacy of the proposed changes and revise proposal accordingly

Advise IT Department of possible change in order to prepare for prioritising and resources

Manage and conduct JAD sessions with Stakeholders to understand the business needs /gap analysis and propose possible solutions where necessary

Prepare specification documentation in respect of solutions to be submitted to Credit Executive for approval prior to final sign off by Stakeholders

Project manage the development changes with IT - Follow ups and report back

Manage definition and create test cases for use in testing systems

Manage preparation of training material in respect of any new developments where necessary





Management of System Optimisation



Manage continual review of key system performance indicators through creation and analysis of applicable reports

Identify issues or areas of sub optimal performance

Formulate recommended solutions and submit to Credit Executive for approval and action

Manage resolution of queries from various Clients - Staff, branch, Regional Managers, IT help desk and Clients


Management of User Testing



Manage and final sign off on all Credit and Card user testing

IT Test system

Facilitate IT testing of the systems according to specifications

Advise any concerns identified to the IT testing team for further development

Sign off IT testing in order for the changes to go into User Acceptance Testing

User Testing

Project manage the user acceptance testing

Sign off final UAT prior to live implementation

Post implementation testing

Test live system to ensure required specifications have been effected

Sign off development on live system


Coaching and Mentoring



Provide support or advice to non-Credit Departments in respect of systems functionality, parameters and processes

Consult to non-credit departments in the development and implement system processes

Provide coaching to Business Leaders on systems functionality and processes to facilitate effective development of business specifications


Management of Resources



Manage and develop subordinates

Manage performance

Training and development

Employee relations

Manage People efficiencies through leave management

Take appropriate disciplinary measures

Select and apply most appropriate tools to achieve function delivery


Customer



Create and maintain productive relationships with internal and external Clients

Provide advice and assistance

Create understanding of real versus perceived need through experience and expertise

Comply with company polices legislation and regulations

Keep Client informed about progress through written communication, telephone communications and face to face meetings

Build positive image by exceeding Client expectations at all times

Treat internal and external Customers fairly at all times


Minimum Requirements



B Comm or Diploma in Business Analysis /FTI

5 years’ experience as Business Analyst in financial environment

2 years’ management experience


Critical Competencies



Attention to detail

Business acumen

Business analysis methodologies

Coaching skills

Facilitation skills

Financial skills

Generic code debugging skills

Knowledge and understanding of:

Bank Systems - Exactus, Xiriuz, Bancs, CIMS, Strategy Manager & Tallyman

Programming languages /SQL & JAVA

Policies

Change management system

NCA

Credit bureau Data

Labour legislation & Group Human Resource policies, processes & proc

Logical thinking

People Management skills

Project management skills

Relationship management

Report writing skills

Research skills


Apply Here http://bit.ly/2BmGmtX

Job id : , #69865, 2 views,

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