Sales Associate

🗏Job Type

Full Time

Position Summary


The Sales Associate drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal stakeholders to address customers’ administrative issues and administer complex deals.


Role Responsibilities


Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc.
Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve
Administer complex deals in collaboration with Account Managers and OMS
Support obtaining signed contracts and order forms from customers
Manage Free Trials for setup and extension (Eikon)

Act as first line support for Account Managers on order process and system queries
Support selling administrative activities: arranging customer meetings, running reports for sales meetings, respond to ad hoc data requests for sales management. In smaller sub-regions, sales associates may also support other customer engagement activities (e.g. sales event coordination)
Play a supporting role in the annual price increase process – e.g. reporting on contractual exceptions and business exceptions

Qualifications and Experience Required

Comprehensive knowledge of business products and processes
Solid understanding and experience with detailed technology projects
Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues, improving service offerings
Strong communication skills (written, oral, presentation)
Organizational and prioritization skills with attention to detail
Ability to adapt to dynamic and fast paced work environment
Ability to troubleshoot and make appropriate decisions based on knowledge of business objectives
Confident, helpful, customer-oriented phone presence required
Proven ability to take on multiple projects and see them to completion successfully
Ability to work in a team environment as well as independently with minimum supervision
Bachelor degree qualified or above


Apply Here http://bit.ly/2FX0xQP

Job id : , #75811, 13 views,

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