QA / R&D Technologist-Ultimate Sports Nutrition Pty Ltd

QA / R&D Technologist
Origin Brands SA (Pty) Ltd
BACKGROUND



Ultimate Sports Nutrition Pty Ltd. (USN) was founded in South Africa by Albé Geldenhuys in 2000. USN has been at the forefront of sports nutrition research, making effective sports nutrition supplements - as used by professional and non-professional athletes - widely available. Sports performance, weight control and muscle-building supplementation have been cornerstones of USN's premium product offerings, as have beverages and bars (since 2006). USN is now sold in over 40 countries across the globe and continues to grow into new territories as the product quality and its effective results become more widely known.



The USN Group of Companies employs people that reflect the characteristic qualities of the brand - driven, committed to excellence, health-conscious and goal-driven. Quality and accountability are USN's foundation values which are reflected in the way our staff conduct themselves, our business ethics and our products.

PURPOSE



Acting within the guidelines set by the MD, the QA / R&D (Research and Development) Technologist is responsible for supporting the development process of new sports nutrition products, research of new ingredients applicable to the field of sports nutrition. This person must be creative, yet analytical, and have excellent leadership and communication skills.

SPECIFIC SKILLS REQUIRED



Quality Assurance / Quality Control
Research Analysis
Data Analysis
Market Research
Document Review & Distribution
Document Management
Project Management
New Product Development Support


DUTIES AND RESPONSIBILITIES



Customer Complaints / Queries
Answer mails in a professional way
Communicate with manufacturers regarding complaints
Follow up and ensure that manufacturers investigate / improve / correct issues
Handle all customer queries according to the Consumer Protection Act Guidelines
Keep record / log of all complaints
Manage 3 day turn
Manage collection & delivery of logged complaints (products)


Quality Control
Ensure that QC samples received are checked and feedback is sent to the manufacturers on time
Follow-up and confirm whether manufacturers have made changes to batches, if needed
Maintain administration for all samples
Rectify all expectations and notify suppliers
Verify samples per batch from all suppliers


Laboratory Testing
Analyse test results
Ensure regular testing of key products (as per testing schedule)
Manage sample testing
Manage laboratory costs
Manage the administration for sample testing


Halaal Certification
Halaal logo verification on QC samples
Manage Halaal certification of products
Manage the administration for Halaal products


Research & Development
Manage samples received from manufacturers:
Organise tasting sessions as required
Mix samples and participate in product development taste panel (sensory evaluation)
Send feedback to manufacturers based on tasting panel feedback
Ensure up-to-date knowledge of available products in competitor brands
Evaluation of new products before sending to market
Management & follow-up of WIP - aim to meet deadlines taking launch dates into account
Research, explore and identify new product ideas
Stay abreast of industry trends and innovations
Support the USN team in all product development activities


Management of Key Products
Continuously monitor product quality and compliance
Ensure general regulatory compliance
Evaluate risk and write sampling and testing program
Liaise with laboratories to get quotes for program and evaluate options
Write accept / reject criteria for food products
Write product specifications for all food products
Ensure that all SOPs written are communicated
Maintain SOPs related to food and support implementation
Write, liaise and sign off on SOPs


Administration
Complete Imperial listings for new products and forward to Procurement Manager
Complete new product listings and forward to R&D Manager
Complete packaging specs
Ensure that each key product has an up to date COA


Audits
Manage food supplier / manufacturer audits & food safety program
Conduct follow-up audits
Ensure regular audits according to company requirements
Provide comprehensive audit report to manufacturers and highlights areas of improvement
Provide recommendations based on audit results to management


Exports
Admin support for all exports and registrations for exports – technical data.
SELECTION CRITERIA

Degree in Food Science, Food Technology, Food Processing, Manufacturing, Nutrition / Dietetics or related field.
Min. 2 years’ work experience in food development, food processes, food ingredient functionality and ingredient interactions.
Demonstrated project management skills and experience.
MS Office and Excel – knowledge beyond Lookup Functions, Charting and Importing & Exporting data.
An analytical mind with strong math skills.
Excellent organizational and planning skills.
Outstanding communication and interpersonal abilities – Afrikaans and English.
Attention to detail, reliable and accurate.
High level of technical aptitude – an ability to learn new technical systems and tools quickly.
Ability to work under pressure and a willingness to work to tight deadlines while managing multiple projects.
Ability to work alone and as part of a team.
Valid driver’s license and own vehicle.

SALARY PACKAGE

Basic Salary
Quarterly Incentive on Achievement of KPIs
Staff Discount on Products
Medical Aid, Retirement Fund Contributions and Insurance Coverage for Own Account


Apply Here http://bit.ly/2MsUuq7

Job id : , #69767, 196 views,

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