Laundry Supervisor
Job description
Candidate's minimum requirements:
Education:
Grade 12 or equivalent
Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:
Previous experience in the same or similar position in a 4/5 star hotel
Familiar with all duties and procedures in Housekeeping Department
MS Office (Word, Excel and Email) is essential
Opera experience is essential
Third language is advantageous
Reliable, responsible, and dependable to fulfil obligations
Attention to detail
Willingness to lead, take charge and offer direction
Ability to multitask
Show initiative by taking control of task
Excellent communication skills
Friendly and service orientated
Tasks (include but not limited to):
Ensure that all laundry charges are done accurately.
Ensure smooth operation of the laundry and guest laundry.
Maintain an adequate supply of clean linen.
Check and identify maintenance requirements with the machines.
Deal with any complaints.
To ensure that staff are coached and trained to perform their duties effectively.
To ensure that attendance registers are completed daily and in accordance with statutory regulations.
To ensure that adequate supplies of cleaning materials are available.
Effective stock control of cleaning materials and linen
Participate in progressive discipline
Monthly and weekly rosters and follow-up on time attendance and leave forms
Administer monthly staff tests.
Conduct regular staff training.
Conduct regular performance appraisals.
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to consultant@careercustodians.com.
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