IT - Specialist Collaboration - Skype for Business Technology
Provide support to Skype for Business Technology on a day-to-day basis and assist with project deployment.
Continual improvement of the Unified Communications Platform service offering including:
Business Continuity Planning
Capacity Planning
Supplier Management
Behavioral Change
Configuration Management
Release Management
Knowledge Retention and Transfer
Behavioral Change
Product Evaluation
Incident, Request, and Problem Management
Access and Security Management
Experience with AudioCodes gateways including proactive monitoring of Audio codes Digital and Analogue Gateways
Proficiency in managing supplier SLAs including change and request management, license renewals, firmware upgrades, warranty replacements
Experience managing user issues, requests, and knowledge transfer
Working knowledge of networking concepts including WAN, LAN, GSM, and DECT
Working knowledge of video conferencing technology infrastructure, connectivity, endpoints, and software
Apply Here http://bit.ly/2MYELPu
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