FIRST LINE MANAGER-Woolworths (Pty) Ltd

🗏Job Type

Full Time

Introduction
To manage and deliver defined operational processes within the agreed service levels, cost effectively through operational excellence.
Description
Ensure the delivery of team goals through relevant scorecards as per the strategy using the INVOCOM methodology
Providing input and executing the business unit's 1 year operating plan, budget and scorecard with continuous improvement in mind
Building, integrating and maintaining relationships with all stakeholders in line with SLA's to achieve operational excellence e.g. Transport, Trunking, Cross-Docking and Equipment centre
Manage and ensure end to end process compliance (e.g. receiving, picking, despatch, inventory etc.) against the documented process standards within area of responsibility
Manage the use of all resources and ensure optimal operational and implementation planning of all variable assets to ensure operational excellence (e.g. FTE plan for staffing, scanners, technology equipment, pallet jacks, reach trucks, consumables, stationary etc.)
Manage and adhere to company policies and procedures in line with corporate governance principles
Ensure timeous delivery of accurate reporting and administration for transactional excellence
Build, develop and entrench a high performance culture by providing leadership, feedback, guidance, support and coaching for staff
Demonstrate effective leadership aligned to the Woolworths Values to ensure the delivery of the operational scorecard
Contribute towards the delivery of the BU EE targets
Ensure performance management and input into talent management, succession planning and reward & recognition (e.g. difference awards)

Manage employee relations in line with sound people principles and strategy
Ensure adherence to company policies, procedures and legislation (e.g. OHASA and SHE programme) in line with corporate governance
Profile
Knowledge & process understanding of logistics & related distribution processes

Working knowledge of supply chain operations and impact on stakeholders

PC literacy and is able to capture information and produce reports

Ability to manage consumables and assets

Understanding of process compliance

Have an understanding of relevant legislation

Ability to work across different temperature regimes e.g. Cold Chain and Frozen areas

Ability to quickly develop a knowledge and understanding of the suppliers' customers, service provider's businesses and demonstrate a passion for customer delivery

Demonstrates an understanding of the impact of one's own role on service delivery to internal and external customers

A Customer Service mindset

Have an understanding of relevant legislation

Knowledge of Performance Management Systems

Knowledge of Employee Relations procedures

Ability to work under pressure whilst maintaining attention to detail

Able to work flexible hours in line with the business requirements

What theoretical knowledge (e.g. degree / diploma) does the job require?

Grade 12

Relevant management or supervisory training

Three year logistics/commerce diploma advantageous or NQF level equivalent

Quality assurance background advantageous e.g. Six Sigma

What experience (e.g. previous exposure) does the job require?

3 years relevant Supply Chain working experience in a managerial function

Experience in Retail/FMCG environment advantageous

Other key requirements
The deliverables are not limited to the accountabilities specified in the job profile. These key accountabilities highlight the focus areas of the job. Specific and/or additional deliverables can be requested by management. The key responsibilities and accountabilities may change from time to time in response to changes in business strategy, operational requirements and shift rotation.



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Job id : , #72020, 99 views,

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